Privacy & Confidentiality Policy
Share only what is needed for your enquiry. For confidential client records, use the document-sharing channel agreed with the firm. Never send passwords, OTPs or banking credentials.
1. Scope and contact
This notice explains how Aanand & Co handles information associated with this public website and enquiries. An accepted engagement or a separately operated client portal may involve additional information and agreed procedures. For privacy questions or concerns, write to info@ca-ap.org, marked “Privacy enquiry”, or contact our office at No.3, 3rd Street, Sundaram Colony, West Tambaram, Chennai – 600 045; telephone +91 44 2226 1361.
2. Information involved
If you use the contact form, email or WhatsApp, we receive the details you provide, such as your name, contact details, subject and message. Further records may be requested where needed to evaluate or carry out an engagement. The hosting and communication services used by the website may process technical information such as IP address, browser details, timestamps, requested pages and security logs.
3. Purposes of use
Information is used to respond to enquiries, communicate about requested work, assess whether an engagement can be accepted, provide agreed services, maintain relevant records, protect systems and meet applicable legal and professional obligations. A general enquiry or website visit is not treated as blanket permission for unrelated promotional messaging.
4. Confidentiality and disclosures
Client matters are handled subject to applicable professional confidentiality requirements. Information may need to be shared with authorised personnel and service providers for the relevant purpose, with your authority, or where disclosure is required or permitted by applicable law or professional duties, including valid regulatory, judicial or professional-review requirements. Confidentiality can continue after an engagement ends. We do not sell enquiry or client information.
5. Hosting, forms and external services
The website uses Hostinger hosting. Its public pages load fonts from Google Fonts and interface resources from external content-delivery providers. The homepage includes an AiSensy WhatsApp widget. Loading these resources can disclose technical connection information to their providers. Selecting WhatsApp or social media links takes you to services operated by third parties; their own terms and privacy notices apply. WhatsApp conversations may be handled through WhatsApp/Meta and AiSensy. Provider processing locations may differ from your location.
6. Cookies and browser controls
External features may use cookies, local storage or similar technologies according to their configuration. You can manage cookies and site storage in your browser and choose not to use optional external links or chat. Blocking external resources or storage may affect those features. This notice does not treat continued browsing as consent to unrelated marketing or as a waiver of any privacy right.
7. Retention and protection
Information is retained for the enquiry or engagement purpose and relevant legal, regulatory, professional-record and dispute requirements. Retention depends on the record and circumstances; a single deletion period does not apply to every category. We take reasonable steps to safeguard information, but no internet communication or storage method is risk-free. Please report a suspected misdirected communication or security concern to the firm promptly.
8. Your requests and choices
Contact us to ask about your information, correct inaccurate details, request access or deletion where applicable, withdraw a permission previously given, or raise a grievance. We may need proportionate identity verification. Requests are considered under applicable law and professional obligations; some records may need to be retained. Withdrawing permission does not invalidate earlier lawful processing and may affect a service that needs the information. Do not send identity evidence until we explain what is necessary and how to share it.
9. Information about other people
Only provide information about another person when you are authorised or otherwise legally entitled to do so. Avoid sending unnecessary personal or sensitive records in an initial enquiry. The website is intended for professional and business information, and does not seek personal information from children.
10. Changes to this notice
We may update this notice when website features, practices or applicable requirements change. The date above identifies the latest revision. Please contact us if you need clarification about a particular record, service or privacy request.